Cancellation policy

Subscription & Membership Cancellation Policy

You're always in control of your Paw & Pestle subscriptions. There are no contracts, no cancellation fees, and no minimum commitment.

Subscribe & Save (Autoship)

• Cancel, pause, skip, or change anytime from your customer account, or email support@pawandpestle.com.
• To stop your next order, cancel or skip at least 2 business days before your next billing date. Changes made after that apply to the following order.
• Orders that have already been charged or shipped can't be canceled, but they're covered by our Return and Refund Policy, including the Picky Pet Promise.
• Your subscription discount applies only while your subscription is active.

Veterinary Practice Membership

• Memberships are billed monthly and can be canceled anytime by emailing accounts@pawandpestle.com.
• Cancellation takes effect at the end of your current billing period. You'll keep full access until then, and you won't be charged again.
• We don't provide prorated refunds for partial months.
• Founding or promotional rates are tied to continuous membership and may not be available if you rejoin later.

Questions

We're happy to help: support@pawandpestle.com